FAQ

Your headset will NOT support third-party downloads of Custom Homes once updated to V51, according to the V51 public test and the latest official reply from Meta. So please join the public test (PTC) with caution. Our team is communicating with Meta Team and seeking possible solutions. Thank you for your understanding!

Moon VR Home has a wealth of virtual environments resources, supporting 360-degree full preview and free exploration, and you can also customize your unique environments with local files based on our templates. Moon VR Home Installer is to install the environments you choose from Moon VR Home. This is a 2D App which requires system installation permission to install the environments.

The installed environments will appear in Unknown Sources list. You can activate them in Settings > Personalization > VirtualEnvironments.

It takes longer to load environments with larger volumn and better quality. For your better experience, some environments are already compressed to KTX2 but it may still take a while to load. Please be patient and wait for your amazing environments!

All virtual environments are only available for system v38 or higher; if you encounter frequent crash after activating an environment, please uninstall it from unknown sources, or byOculus Developer Hubor Sidequest.

See the Installation Guide.

No, you can also connect Quest with your Android phone and install the Installer to Quest using the Sidequest mobile app or in your browser using the Web ADB.Web ADB

All our contents are strictly audited to ensure safety. At the same time, we are negotiating with Meta for a better installation method.

In order to preview faster and more convenient, we have compressed the resources in the application, which does not affect the quality when they are downloaded. (Except for the case of poor quality of the environments itself)

Of course you can! We currently offer two types of movement: teleportation and smooth locomotion, which can be viewed or switched in Settings> Movements. We look forward to exploring more ways of movement in the future.

In the app, 'Add to List' your favorite scenes, then click Download in the List Tab. it will bring up our installer. Just download and install with one click.

Moon VR Home requires access to local storage permissions to allow you to use your own files for custom editing and creation. The installer requires access to local storage to get your environment download list, and requires installation access to install the environments.

Images, skyboxes, music, objects (model library provided), etc.

Instructions for moving, rotating, resizing, etc. can be found in Help > Interaction.

For now, we only read local files that are saved in Download directory. Images: .jpg, .png Music: .ogg Size up to 20 MB(given the performance of the home screen)